General Questions

Who is MarketBullish?

MarketBullish is owned and operated by MB Alliance LLC are one of the true rapidly growing STP / ECN forex broker providing trading services and facilities to both retail and institutional clients.

What is the legal and jurisdiction of the company?

MB Alliance LLC, a company incorporated in Georgia Republic, Registration No. B17081315 and Identification No. 405222913 and registered offices address at Lisi Veranda, Entrance Hall #1, Block B4, #6, 2nd Floor, Vake-Sarbutalo District, Tbilisi 0177, Georgia

Is MB Alliance supervised?

Yes. As the participants of forex markets ( N 2-08/3263 ) which are strictly regulated under Article 23 of Georgian Law on Securities Markets, which lists the activities of brokerage and the subject of the supervisory framework of the qualified credit institution according to Article 48-1 of “Organic Law of Georgia on National Bank of Georgia”.

What is MB Alliance model of execution?

We offers trade execution with no-dealing-desk intervention and provides access to a deep pool of liquidity and competitive pricing.

How does MB Alliance safeguard client funds?

Clients Funds Deposited with MB Alliance are held in segregated bank accounts and separated from the company’s funds. MB Alliance, upon receiving any Clients’ funds, promptly places those funds into one or more accounts, denoted as “Clients”.

Are my personal details secure with MB Alliance?

MB Alliance takes serious precautionary measures to ensure that your personal details are held in absolute confidence. Your passwords are encrypted and your personal details are stored on secure servers and cannot be accessed by anyone, with the exception of a very small number of authorised members of staff.

Is it possible to lose more money than I deposited?

MB Alliance offers Negative Balance Protection to its clients as part of the Client Agreement, thereby ensuring that clients cannot lose more than their overall investment. Although this is not a regulatory requirement, We provides this service as long as it is accepted in good faith and is not manipulated or abused.

Demo Account Questions

Do you offer demo accounts?

Yes. At MarketBullish, we recognise the value of practising with a demo account since demo accounts help beginners learn how to trade and allow experienced traders to experiment and test new strategies in a risk-free environment.

Please click here to open free demo account

Are demo accounts limited in any way?

As an MarketBullish client, you can open as many demo accounts as you please. Demo accounts are unlimited, can be used for as long as you wish. Please note, however, that while you can trade on your demo account for an unlimited period of time, MT5 demo accounts will be deactivated if they show no activity for a period of 30 days.

What account types do you offer?

We offer 2 types of demo account

  • Amanah Demo Account,
  • Platinum Demo Account (By Request).

If you interest in Platinum Demo Account, please send us email at cs@mbdirect.trade

What is the standard capital of demo accounts?

Our demo account capital is $10,000.

Is the demo account environment same with live account?

Yes. You can have Experience real-time rates across forex, as well as Gold and Silver, crosses. Access commodities such as Brent Crude Oil, Natural Gas, and Wheat; global stock market indices for countries like Germany, UK, and the US; and bonds such as U.S with CFDs.

Live Account Questions

Which account type should I choose?

We offer 3 different account types, which were designed to suit every trading style and strategy.

  • Classic Account
  • Amanah Account
  • Platinum Account

See the comparison of our account types here..

How do I open a live trading account?

Opening a live account is easy. Simply fill out the secure, online live account application form, from HERE and upload some identification documents in order to complete your application.

What is required documents to open live account?

  1. Identification documents are: ID proof such as a colored copy of your passport, personal ID or driver’s license and
  2. Proof of address such as a bank statement or utility bill. Any proof of address must be current and not outdated by more than 6 months.

You can submit these either by uploading via Secure Client Area or email to backoffice@mbdirect.trade

What base currencies can you open an account in?

Currently, we offer two different currency base options for our trading accounts. These are as follows: USD and EUR. We also accept funds in other currencies, but currency conversion fees apply.

Can I open more than one account?

Yes, We allows up to 5 different trading accounts.

Do you offer swap-free accounts?

Yes. In observance of the Shariah Law, We offers swap-free accounts also known as Amanah to clients of the Muslim faith.

Is it possible to change my Account type?

To change your account type, please send an email to backoffice@mbdirect.trade and we will change this for you. However, if you have any open positions, they need to be closed first before sending us the request.

Please be aware that with account type change, the leverage, spread, and minimum volume will also change. For more information on our account types specifications, please visit our Account Types page.

How do I change my account leverage?

To change your account leverage, please send an email to backoffice@mbdirect.trade and we will change this for you.

How do I change my account leverage?

To change your account leverage, please send an email to backoffice@mbdirect.trade and we will change this for you.

Deposit and Withdrawals

What is the minimum funding amount?

You can open an account and get started by funding it with a minimum of 10 of the base currency of your account.

What methods can I use to deposit funds into my trading account?

You can deposit funds using a variety of funding methods including Bank Transfer, Credit/Debit Card, local bank transfer, Sticpay, Paypal, Payer, and Paysec.

How can I withdraw funds from my trading account?

Withdrawals are processed within 30-60 minutes by deducting the amount from your trading account. Amounts of withdrawals must be transferred back to the original source of deposits up to the deposited amounts. You can submit your withdrawal simply by filling out our secure online withdrawal form in Secure Client Area.

What should I do if I have not received my withdrawal?

If you have made a withdrawal request via Bank Transfer and have not received your funds within 5 working days, please contact our Client Accounting Department at accounting@mbdirect.trade, and we will provide you with a Swift Copy.

If you have made a withdrawal request via Credit/Debit Card and have not received your funds within 10 working days, please contact our Client Accounting Department at accounting@mbdirect.trade and we will provide you with the ARN number.

Is the demo account environment same with live account?

Yes. You can have Experience real-time rates across forex, as well as Gold and Silver, crosses. Access commodities such as Brent Crude Oil, Natural Gas, and Wheat; global stock market indices for countries like Germany, UK, and the US; and bonds such as U.S with CFDs.

Trading Platform

Is it possible to be logged into several accounts at once?

Yes. Although you cannot be logged into multiple accounts from one instance of MetaTrader 4, you can open several instances (separate MetaTrader 5 instances running at the same time on your computer) and log into different accounts accordingly.

Is it possible to access the same account from different computers?

Yes. As long as you have the correct login details, you can login to the platform from any computer, provided your connection settings are correct, and the connection is not being blocked by a firewall or your Internet Service Provider.

Do you allow the use of trading algorithms on your platforms?

Yes, algorithmic traders are welcome on all of our main trading platforms. Expert Advisors are fully compatible with our MT5 trading platform.

How do I place a new market order in MT5?

A market order is an instruction to open a position at the current market price.

There are many ways to place a market order in the MT5 terminal:

Click on the ‘New Order’ button on the ‘Standard’ toolbar
Select ‘New Order’ from the ‘Tools’ drop-down menu
Press F9
Right-click an instrument in the ‘Market Watch’ window and select ‘New Order’
Double-click an instrument in the ‘Market Watch’ window
One-click trading

Proceeding with any of the above options will open up the ‘Order’ window. This will let you adjust the parameters of the position you are about to open. The ‘Symbol’ field allows you to change the instrument, while the ‘Volume’ field is where you set the size of the trade (lot). You may also set stop-loss and take-profit levels. You may then click ‘Sell by Market’ to open a short position, or ‘Buy by Market’ to open a long position.

How do I place a pending order in MT5?

A pending order is an instruction to open a position when the instrument reaches a certain price pre-defined by you.

You can place a pending order via the main ‘Order’ window [See How do I place a new market order in MT5?]. Simply change the ‘Type’ from ‘Market Execution’ to ‘Pending Order’. A drop-down menu will then appear that will ask you to specify whether the pending order you are about to place is a Buy Limit, Sell Limit, Buy Stop, Sell Stop, Buy Stop Limit or Sell Stop Limit Order, and will allow you to set limit price and expiry date and time.

How do I modify or delete a pending order in MT5?

Should the need arise for you to modify or delete a pending order that you have placed, locate the order in the ‘Terminal’ window at the bottom of your MT5 screen. Open orders appear above your account details, while orders that haven’t yet been executed appear below them. Right-click or double-click on the order you wish to modify or delete. A pop-up menu will appear that will allow you to select ‘Modify or Delete Order’. The ‘Order’ window will appear and enable you to change the price at which the order is triggered, to re-set the expiry date of the order, to set stop-loss and take-profit levels or to delete the order altogether.

You may also delete an order by clicking the ‘X’ symbol at the bottom right corner of your MT5 terminal.

Why has my pending order not been executed?

f your pending order has not been executed, it may be because you did not have sufficient funds to open the position when the pending order was triggered. Alternatively, your pending order may not have been executed if the specified price has not yet been reached. Please note that for pending Sell Orders, the bid price must reach your specified level; for pending Buy Orders, the ask price must reach your specified level.

How do I close a position in MT5?

To manually close an open position, you must first locate the order in the MT5 ‘Terminal’ window at the bottom of your MT5 screen. Right-click on the order you wish to close and select ‘Close Order’, or double-click on the order to bring up the ‘Order’ window and close it from there.

If you have set valid stop-loss or take-profit levels, your order will be closed once the market price reaches either of the levels you have specified.

Can I export my history from MT5?

You can create a trade history report and export it as a separate HTML or EXCEL file. To do this you have to log in to your MT5 terminal and click on the ‘Account History’ tab at the bottom of the ‘Terminal’ window, found at the bottom of your MT5 screen. Right-click anywhere inside this window and select ‘Report’. A new menu will appear, asking you to choose between HTML and XML as report format.

Trading Questions

What is the difference between spot trading and CFD (contract for differences)?

CFD ‘Contract for Differences’ is an arrangement made in a futures contract whereby differences in the settlement are made through cash payments, rather than the delivery of physical goods or securities. While Spot Trading is the purchase or sale of a foreign currency or commodity for immediate delivery.

What does lot size mean? What are forex Micro, Mini, and Standard Lots?

Forex Lot is basically a representation of Trade Size.

Standard: 1.0 lot is 100,000 units of the base currency

Mini: 0.1 lot is 10,000 units of the base currency

Micro: 0.01 lot is 1,000 units of the base currency (this is the minimum lot size)

What are the margin and leverage requirements?

The Client shall provide and maintain the Initial Margin within such limits as the Company, at its sole discretion, may determine, set, or update. The Company has no obligation to make Margin Calls for the Client. For more information on Margin Requirements, please visit our Trading Conditions page (under heading Margin Requirements).

The possible choice of a leverage rate ranges from 1:25 up to 1:500. Upon opening an account, a client is provided with a default leverage corresponding with his account type and total volume. The Client may change the leverage of his account, if applicable, by sending a request to backoffice@mbdirect.trade.

What are floating spreads?

Floating spreads vary throughout the day, depending on market volatility and available liquidity. They represent the best bid and ask prices we are able to secure from our liquidity providers.

The greatest advantage of floating spreads is that you receive the best current market price at the time you are trading, which can often be lower than when trading on a fixed spread account. On the other hand, floating spreads can also widen considerably before and after high-impact news announcements and during high market volatility.

What are MarketBullish Trading Conditions?

In order to be in line with our trading conditions, we encourage you to visit and read carefully our trading conditions page.

Here you will find important information concerning news trading, hedging, scalping, storage fees, leverage, margin requirements and more.

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